Aged & disability care
AI your care teams can trust.
Aged care, disability and NDIS providers, and allied health work under real scrutiny - the Aged Care Quality and Safety Commission, constant NDIS change, and a duty of care to people who cannot carry the cost of a mistake. We plan, build, operate and govern AI that lightens the load on your teams without putting any of that at risk.
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Information security -
Social enterprise
The pressures you're carrying
What you're up against
The realities of running a care service that most AI vendors never have to think about.
Documentation eats the shift
Progress notes, incident reports and care plans pull your most experienced people away from the people they are there to support.
Rules that keep moving
NDIS reform and pricing changes mean a process that held last year may not hold this year, and the cost of getting it wrong lands on participants.
Audit-ready, every day
The Aged Care Quality and Safety Commission expects evidence, not intent. Anything you adopt has to stand up to a reviewer who was not in the room.
Data about people who cannot opt out
You hold some of the most sensitive information there is, about people who depend on you to keep it safe. Privacy here is a duty, not a setting.
Where AI earns its place
How we help
The same managed services we run everywhere else, pointed at the work that actually slows a care team down.
Take the weight off documentation
Agents that draft progress notes and handover summaries from what staff already record, so writing-up stops stealing care time. Your team reviews and signs off - the human stays in charge.
Automate the admin around care
Intake, rostering paperwork, incident triage and reporting, handled by workflows that follow your rules and leave a clear trail for audit.
Adopt AI you can defend
Policies, risk controls and audit trails built to ISO/IEC 42001 and the Voluntary AI Safety Standard, so you can show the Commission how every tool is governed.
Bring your teams with you
Practical, role-based training so frontline staff and managers use AI safely and confidently, instead of quietly working around it.
How we work
A proven path from idea to safe operation
Every engagement runs the same way - start small, prove it on your terms, then scale only what works.
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Discovery
An honest look at where AI genuinely helps in your service, and where it does not. No obligation, no jargon.
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Pilot
A small, low-risk pilot on a real workflow, measured against your numbers, not ours. You decide whether it goes further.
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Deploy
We roll the proven workflow out with the guardrails, training and sign-off your obligations require.
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Run
We operate and monitor it, and keep it aligned as NDIS rules, standards and your service change.
The first conversation is the same whether you end up with a managed service or just a clearer plan.
Built to stand up to scrutiny
Assurance you can show an auditor
We do not promise perfect AI. We build it to recognised standards, document how it is governed, and make sure it holds up when someone asks you to prove it.
ISO/IEC 42001
the AI management system standard we build and govern to
ISO/IEC 27001
information security, with implementers and auditors on the team
Voluntary AI Safety Standard
Australia's ten AI guardrails, designed in from the start
AI.gov.au Essential Practices
aligned with the Commonwealth's baseline for safe AI use
Questions
Common questions
Do you work specifically with aged and disability care providers?
Will AI put our compliance or our participants' privacy at risk?
Can you help with the nursing and care documentation burden?
How does an engagement start?
Are you based in Australia?
Start the conversation
Let's look at your service, together.
A Discovery call is a short, no-obligation look at where AI genuinely helps in your service, and where it does not. You will leave with a clear, honest view either way.